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Sub-processors

Version 2026-10-05 · last updated 5 October 2026

The service providers that process personal data for ElectraDB. We give at least 30 days' notice by email before adding or replacing one (DPA, section 5).

On this page1. Current list2. Run by us, no third partyOther documentsTerms of ServicePrivacy PolicyCookiesData Processing AgreementService Level AgreementSub-processorsLegal notice

1. Current list

ProviderPurposeDataLocationTransfer safeguard
Contabo GmbHServers that run the databasesCustomer database contents; connection metadataGermany (EU) for EU databases; United States and Asia Pacific only for databases the customer creates thereEU; data processing agreement; Standard Contractual Clauses outside the EU
netcup GmbHServers that run the databasesCustomer database contents; connection metadataEU for EU databases; United States and Asia Pacific only for databases the customer creates thereEU; data processing agreement; Standard Contractual Clauses outside the EU
The Constant Company, LLC (Vultr)Encrypted backups (S3-compatible object storage), one storage prefix per databaseEncrypted database backups (encrypted before upload with a key per database; Vultr cannot read them)Netherlands (EU) for EU databases; US and Asia locations only for databases in those regionsStandard Contractual Clauses
Stripe Payments Europe, Ltd.Payments, invoices, tax calculationCompany name, billing email, country, VAT id, card details (held by Stripe only)Ireland (EU); Stripe, Inc. in the USEU; Standard Contractual Clauses and Data Privacy Framework
Cloudflare, Inc.Hosting of this website, bot protection on signup and login (Turnstile), DNS for database hostnamesIP address, browser data needed for the human check, website requests; database hostnames and server IP addressesGlobal network; United StatesStandard Contractual Clauses and Data Privacy Framework
Sendinblue SAS (Brevo)Transactional email: verification, password reset, database and billing noticesEmail address, the content of those emailsFrance (EU)EU; data processing agreement

2. Run by us, no third party

Monitoring, metrics and logs run on our own servers. TLS certificates come from Let's Encrypt, which receives only public host names.

ElectraDBManaged PostgreSQL in the EU. US and Asia coming soon.99.9% uptime SLA with service credits · Prices in EUR, excluding VAT · For business customers
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